Policy terms beside wallet records
Our Legal position depends on local law and the place from which you access the service. We apply the stated account conditions before access is enabled, including phone verification and checks that connect your identity details with wallet activity. DANA, OVO, GoPay and QRIS may appear
-
1
in account records alongside bank transfer or virtual account references, so we can trace a funding or withdrawal question accurately. A request from BCA, BRI, Mandiri or BNI may therefore need matching account details before we assess it. We retain policy records only for the period
-
2
needed for account administration, security checks and applicable obligations. When a rule changes, we update the wording on this page and keep the contact route available for questions.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.